Zoom vs Microsoft Teams: which is better in 2026
Short answer: pick Zoom when meetings are the centre of your day and you want AI to take notes, send a summary with next steps and answer what you missed, plus Zoom Phone, Clips and a scheduler. Pick Microsoft Teams when you want chats, channels, communities, task lists and cloud storage around your calls, with screen share, whiteboard and breakout rooms in meetings. Skype is now part of Teams, and Teams lists a Ukrainian interface in the App Store while Zoom does not.
How we compare: what each maker says about its app in its own UA App Store description, meetings, AI, chat and collaboration, extras and the interface language. Then the current place of both in the Censuus ranking.
| Zoom | Microsoft Teams | |
|---|---|---|
| Best for | meetings with AI notes and a full workday | chats, communities and projects around calls |
| Meetings | immersive views, AI notes and summaries | screen share, whiteboard, breakout rooms |
| Chat | Zoom Chat with channels | chats, teams and channels, communities |
| Organising work | Docs, Whiteboard, scheduler, email and calendar | task lists with due dates, cloud storage, calendars |
| Extras | Zoom Phone, Clips video messages | Skype chats and contacts carry over |
| Paid options | not described in its store listing | commercial features need Microsoft 365 |
| Ukrainian interface | no | yes |
Meetings and AI
Zoom hosts and joins meetings with immersive views, and AI Companion takes notes with My Notes, sends a summary with next steps after the call and answers questions like what you missed during it. Microsoft Teams sets up a meeting in seconds with a link or calendar invite, turns a group chat into a call and adds screen share, whiteboard and breakout rooms.
Chat and communities
Microsoft Teams keeps one to one and group chats, teams and channels by topic, and communities that gather events, photos, links and files in one place, with owners able to remove content or members. Skype is now part of Teams, so chats, calls and contacts carry over to Teams Free. Zoom Chat sends messages to people or groups, organises conversations in channels and shares files.
Work beyond the call
Zoom Workplace adds Zoom Phone for business calls, Clips for short video and screen recordings, Docs and Whiteboard in real time, Zoom Scheduler and your email and calendar in one view. Microsoft Teams adds task lists with assignees and due dates, built in cloud storage for documents and photos, and calendars. Its commercial features need a paid Microsoft 365 subscription or a trial.
Verdict
Pick Zoom for meetings with strong AI notes and a phone line in the same app. Pick Microsoft Teams for chats, communities and projects around your calls and a Ukrainian interface. Zoom also goes head to head in Zoom vs Google Meet, and Telegram and WhatsApp are in our guide to messaging apps.
Frequently asked questions
Is Zoom or Teams better?
Neither outright. Zoom is better for meetings with AI notes and summaries, Teams is better for chats, communities and tasks around your calls.
Is Teams the same as Skype now?
Microsoft says Skype is now part of Teams, so you can continue your Skype chats, calls and contacts in Microsoft Teams Free.
Are Zoom and Teams in Ukrainian?
In the UA App Store Microsoft Teams lists a Ukrainian interface. Zoom Workplace does not.